Refund Policy

Because we deal in collectible trading cards and sealed product — where value, grading, and condition are the whole point — all sales are final. We do not accept returns or exchanges, and we do not offer refunds for change of mind, buyer's remorse, market value changes, or dissatisfaction with a card's subjective condition.

Every listing includes photos and a description (set, condition, and for graded items the grading company, grade, and cert number). Please review these carefully and reach out with questions beforeyou order — we're happy to send more photos or details. Ordering confirms you accept the item as described.

We hand-deliver locally within the Los Angeles area. Responsibility and risk for an item pass to you upon delivery / handoff. Once an order has been delivered, CardTopia is not responsible for loss, damage, or any issue that occurs after the item leaves our hands.

The only case in which we issue compensation is a confirmed failure to deliver on our part. If we are unable to complete your delivery, contact us at cardtopia.support@gmail.comand we'll make it right with a re-delivery or refund. Compensation for delivery failures is determined case by case.

If we shipped the wrong item, or a sealed product is confirmed defective from the manufacturer, email cardtopia.support@gmail.comwith photos within 48 hours of delivery and we'll resolve it with a replacement where possible. This does not apply to the subjective condition of raw (ungraded) cards, which are sold as-described and as-is.

Not sure about an item? Ask first — cardtopia.support@gmail.com. We'd always rather answer questions before an order than have you unhappy after.